Terms and Conditions

Welcome to WHALEKOM, a global supplier of DRAM memory modules, SSD storage solutions and computer electronic components. These Terms and Conditions (the “Terms”) constitute a legally binding agreement between you (referred to as “you”, “your” or “User” hereinafter) and Shenzhen WHALEKOM Technology Co., Ltd., the owner and operator of the website whalekom.com (the “Site”).

1. Application and Acceptance of Terms

1.1 Scope of the Terms

Your access to and use of all services, product information and resources provided on the Site (collectively the “Services”) are governed by these Terms, along with our Privacy Policy and any additional policies, guidelines or rules published on the Site from time to time. All such documents collectively form the binding agreement between you and WHALEKOM.

By accessing whalekom.com, browsing product catalogs, requesting quotations or using any of our Services, you acknowledge that you have read, understood and agree to be bound by all of these Terms. If you do not accept any part of the Terms, please discontinue use of the Site and Services immediately.

1.2 Eligibility to Use Services

You may not use the Services or accept these Terms if:

(a) you are not of legal age to form a binding contract with WHALEKOM; or

(b) you are prohibited from receiving products or services under the laws of the People’s Republic of China or the jurisdiction in which you reside or from which you access the Services.

1.3 Amendment of Terms

WHALEKOM reserves the right to revise, update or modify these Terms at any time at our sole discretion. Amended Terms will be posted on the Site and take effect immediately upon publication. By continuing to access or use the Site and Services after any changes are posted, you agree to be bound by the revised Terms.

2. User Responsibilities and Obligations

2.1 Compliance with Applicable Laws

As a condition of accessing and using the Site and Services, you agree to comply with all applicable local, national and international laws, regulations and industry standards related to your use of our memory and storage products, including but not limited to import/export regulations and data protection laws.

2.2 Privacy Policy Acknowledgement

You acknowledge that you have reviewed WHALEKOM’s Privacy Policy, which governs the collection, use and protection of your personal information. By using the Site and Services, you consent to our processing of your personal information in accordance with the Privacy Policy.

2.3 Protection of System Integrity

You agree not to take any action that may compromise the security, integrity or proper operation of WHALEKOM’s computer systems, networks or servers, nor attempt to gain unauthorized access to any restricted systems, data or user accounts associated with the Site.

2.4 Proper Use of Site Information

You agree not to reproduce, distribute or exploit any information, pricing, product datasheets or quotations obtained from the Site or WHALEKOM sales representatives for unauthorized purposes, including but not limited to:

– Setting price benchmarks for products not purchased from WHALEKOM

– Copying product descriptions or technical content for third-party websites

– Drafting commercial contracts or quotations using WHALEKOM’s proprietary data without prior written consent

3. Products, Specifications and Pricing

3.1 Product Specifications and Updates

WHALEKOM continuously develops and upgrades our product lineup, including DDR4/DDR5 memory modules, solid state drives and related electronic components. All technical and non-technical specifications — including but not limited to product descriptions, datasheets, images, videos, performance parameters and compatibility information — are subject to change or update at any time without prior notice, both online and offline.

3.2 Pricing Policy

All prices listed on the Site, including wholesale prices and bulk order quotations provided by WHALEKOM representatives, are for reference only and subject to change without prior notice. Final pricing will be confirmed in writing at the time of order placement.

4. Limitation of Liability

Any material, documentation, firmware or technical resource downloaded or otherwise obtained through the Site is accessed at your own discretion and risk. You shall be solely responsible for any damage to WHALEKOM’s computer systems or any data loss that may result from the download or use of such materials.